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PRIVACY POLICY

Motocolor Coatings

Privacy Policy

02.04.2025

 

Our contact details

Name: Dean Hurst

Address: Unit L, West Quay Industrial Estate, West Quay Road, Southampton, Hants SO15 1GZ

Phone Number: 02380 333690

E-mail:repair.team@motocolor.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

  • Name and contact details

  • Shipping details

  • Order details

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How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

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  • As contact information an estimate or shipment of goods.
     

We also receive personal information indirectly, from the following sources in the following scenarios:

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  • Third parties whom wish to place an order on someone else behalf.
     

We use the information that you have given us in order to provide estimates and products for orders placed.
 

We may share this information with relevant partners.
 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Motocolor Southampton Ltd

(b) We have a contractual obligation.

 

How we store your personal information

Your information is securely stored at Motocolor Southampton Ltd. We keep paper records of names, contact details, shipping addresses for seven years. We will then dispose of paper information by secure disposal.

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Electronic details are kept indefinitely for possible warranty claims.

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Your data protection rights

Under data protection law, you have rights including:
 

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
     

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at repair.team@motocolor.co.uk, Motocolor Southampton Ltd, Unit L, West Quay Industrial Estate, West Quay Road Southampton SO15 1GZ, 02380 333690   if you wish to make a request.
 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Motocolor Southampton Ltd, Unit L, West Quay Industrial Estate, West Quay Road, Southampton SO15 1GZ, 02380 333690, repair.team@motocolor.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.
 

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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